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Upcoming Events



CMS/DITA Europe 2014
November 18-19, 2014
Munich, Germany


April 27-29, 2015
Chicago, Illinois


Best Practices 2015
September 21-23, 2015
St. Petersburg, Florida

Past Events


Best Practices 2014
September 22-24, 2014
Stevenson, Washington

Other Events

SDL Documentation Success Summit
November 17-18, 2014
Redwood City, California

November 20, 2014
Munich, Germany


Minimalism: Creating Information People Really Need
December 9-10, 2014
Research Triangle Park, North Carolina


Developing an Authoring Environment that is both Rigid and Flexible
October 16, 2014, 12pm EDT

Metadata Part 2: Metadata and the Future of Content
October 30, 2014, 12pm EDT

Writing for an Audience of Machines: Developing content for question-answering systems
November 12, 2014, 12pm EDT

What is the State of Collaboration Today?
November 13, 2014, 12pm EST

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Home > About CIDM

About CIDM

History of CIDM

In 1999, Dr. JoAnn Hackos created the Center for Information-Development Management (CIDM) to answer the needs of information-development managers around the world.


Dr. JoAnn Hackos is President of Comtech Services, a content-management and information-design firm based in Denver, which she founded in 1978. She directs the Center for Information-Development Management (CIDM), a membership organization focused on content-management and information-development best practices.

Advisory Council

The Advisory Council is made up of a select group of members invited to advise the CIDM on the issues and activities that are most valuable and timely to professionals within the technical documentation industry.

CIDM Department Members

Membership to the Center for Information-Development Management includes many documentation managers from worldwide leading companies.

CIDM Vendor Members

Membership to the Center for Information-Development Management includes many documentation managers from worldwide leading companies.


The Center for Information-Development Management is an organization of information-development, training, and support managers from around the world. The CIDM facilitates collaboration regarding information development among skilled managers in the information industry.

Why Join CIDM

By joining CIDM, with your organization, you will be joining the international community of leaders in information development.

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In the News

CIDM Featured Article

Using DITA in the Product-Development Life Cycle
JoAnn Hackos

Click here to view all Featured Articles.

Adobe Tech Comm Survey 2014

Accelerated Growth Triggers Flatirons Expansion in North America

Vasont Systems Announces Integration with Translations.com's GlobalLink Suite

Honeywell Aerospace Selects Flatirons for Training Development Services

Education and Training Content Survey

Keith Schengili-Roberts Joins IXIASOFT


Strategic Planning
JoAnn Hackos

CIDM has created an Individual Membership level for those aspiring to a management role or an independent consultant.

Click here to sign up for our monthly e-newsletter: Information Management News

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