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Upcoming Events

Conferences

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Best Practices 2010
September 13-15, 2010
Hampton, Virginia

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DITA Europe 2010
November 15-16, 2010
Vienna, Austria

CMS10

CMS/DITA North America 2010 Post Conference website

1st International XLIFF Symposium
September 22, 2010, Limerick, Ireland

2010 Performance Conference
October 12-14, 2010, Las Vegas, Nevada

3rd Annual DITA Fest
October 13, 2010, Santa Clara, California

Workshops

Minimalism: Creating Manuals People Can Use
October 5-6, 2010, Austin, TX

DITA Boot Camp
October 11-15, 2010, Costa Mesa, CA

Advanced DITA Training including DITA 1.2
October 25-26, 2010, Wakefield, MA

DITA Boot Camp
November 1-5, 2010, Cambridge, MA

DITA: Getting Started
November 2-3, 2010, San Jose, CA

DITA: Getting Started
November 17-18, 2010, Vienna, Austria

Minimalism: Creating Manuals People Can Use
November 17-18, 2010, Vienna, Austria

Minimalism: Creating Manuals People Can Use
December 8-9, 2010, Palo Alto, CA

Webinars

DITA for the Common Man
September 9, 2010
12pm Eastern

Where DITA is Going: DITA 1.2 and Component Content Management
September 28, 2010
1pm Eastern

Ugly DITA Webinar
September 30, 2010
11am Eastern

Job Announcements

Contact Us

Workshops Offered

JoAnn Hackos Workshop Series

DITA Boot Camp

Want to know why structured, topic-based authoring is the technical communication solution of the future? Been asking what DITA is really all about? Want to know if it's the right direction for your organization? Confused about how to get started? The JoAnn Hackos Workshop Series invites you to a weekwlong intensive DITA Boot Camp.

DITA: Getting Started

In this workshop, you learn that DITA is a standard for authoring topic-based technical information, that using DITA provides significant business advantages, and that you can get started immediately with the DITA Open Toolkit.

Developing a Content-Management Strategy

In this workshop, we'll examine the issues involved in creating documentation databases. We'll discuss the impact of single sourcing on department organization, project management, training, writing style, document control, editing, and translation. We'll review some of the tools available and look at both their strengths and their shortcomings.

Minimalism: Creating Manuals that People Will Use

Minimalism isn't only for simple products or targeted at beginners. A minimalist approach makes complex products easier to understand and gets critical information more directly into the hands of experts. People attending this workshop report they've reduced their documentation by 50 to 75 percent.

Managing Your Documentation Projects

If you can keep your projects under control in the midst of chaos, everyone will think you're a miracle worker. If you can bring a semblance of order into the chaos, you'll at least be a hero. This workshop gives you the tools to succeed.

Outsourcing and Offshoring Information Development: A Management Challenge

Learn to calculate the hidden costs of outsourcing, understand when outsourcing is or is not a good solution, and identify the processes needed to ensure the successful management of remote team members.

Structured Writing for Single Sourcing

To implement a single-sourcing strategy for information development and publishing, we strongly recommend that organizations structure the content they produce. Well-structured content leads to more opportunities for reuse across products, user communities, delivery media, and other dimensions. More reuse leads to a greater return on investment, as well as the ability to serve dynamic content to your information customers.

User and Task Analysis for Information Design

This workshop focuses on practical techniques to learn about your users, their goals, and their work, and create a model that will serve as a decision-making tool throughout the life-cycle of your project or product. You'll learn how to make the most of your user information resources, whether based on site visits and contacts, in-house subject matter experts, or even, when you must, on your own guesstimates. A guided sequence of exercises will step you through the process of modeling users and their tasks and deciding on the methods that are most appropriate to your situation. You'll also receive a workbook amply illustrated with good and bad examples.

For more information on workshops offered by Comtech Services, please visit the web site at www.comtech-serv.com/workshops.

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